Privacy Policy - STARFLOW DIGITAL PTE. LTD.

Last Updated: May 2026

1. Introduction

STARFLOW DIGITAL PTE. LTD. (UEN: 202622502N) ("we", "us", "our") is committed to protecting the privacy and personal data of our clients, website visitors, and business contacts. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

2. Data Controller

The data controller responsible for your personal data is:

STARFLOW DIGITAL PTE. LTD.
7500A BEACH ROAD #08-318 THE PLAZA, SINGAPORE 199591
Email: service@starflowdigital.com

3. Personal Data We Collect

We may collect the following types of personal data:

Contact Information: Name, email address, phone number, company name, and job title provided through our contact form or direct communications.
Business Information: Information relevant to the services you have engaged us for, including website URLs, marketing objectives, and project details.
Technical Data: IP address, browser type, operating system, and website usage data collected through standard web server logs and analytics.
Correspondence: Records of communications between you and our company.

4. How We Use Your Data

We use your personal data for the following purposes:

To respond to your enquiries and provide information about our services
To deliver and manage the services you have engaged
To communicate with you regarding project updates, reports, and service-related matters
To comply with our legal and regulatory obligations
To improve our website and service offerings
To maintain records for business and compliance purposes

5. Legal Basis for Processing

We process your personal data on the following legal bases:

Consent: Where you have given us consent to process your data for specific purposes.
Contractual Necessity: Where processing is necessary for the performance of a contract with you.
Legal Obligation: Where processing is necessary to comply with applicable laws and regulations.
Legitimate Interests: Where processing is necessary for our legitimate business interests, provided such interests are not overridden by your rights.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties. We may share your data in the following limited circumstances:

With service providers who assist us in delivering our services, subject to appropriate data protection agreements
Where required by law, regulation, or legal process
To protect our rights, property, or safety, or the rights, property, or safety of others

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations. When personal data is no longer needed, we will securely delete or anonymise it.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures are reviewed periodically to ensure their continued effectiveness.

9. Your Rights

Under the PDPA, you have the right to:

Request access to your personal data held by us
Request correction of any inaccurate or incomplete data
Withdraw your consent for data processing at any time
Request information about how your data has been used or disclosed in the past year

To exercise any of these rights, please contact us at service@starflowdigital.com.

10. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device. You can control cookies through your browser settings. Disabling cookies may affect certain functionality of our website.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

STARFLOW DIGITAL PTE. LTD.
7500A BEACH ROAD #08-318 THE PLAZA, SINGAPORE 199591
Email: service@starflowdigital.com